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The City’s Water Meter Upgrade Project is a step toward a more modernized water metering system that will help us all as a community to better manage our water resources. The upgrades will include exchanging the current water meters for new meters with Advanced Metering Infrastructure (AMI). AMI uses a low-powered communication device that’s added to your new water meter to transmit hourly water usage information over a secure network approximately four times per day. The Water Meter Upgrade Project is anticipated to begin in early 2018.
Q. Why do I need a new water meter?
A. The City will be initiating a proactive meter replacement program, to replace meters that have reached the end of their useful life. The majority of existing meters in the City of Davis were installed in 1997 and should be replaced.
Q. How will my water meter be replaced?
A. The current water meters will be replaced with new AMI meters in the existing meter boxes. The installation crew will assess the need for any repairs to the meter or surrounding infrastructure. A new meter box lid may be installed. The City and/or the City’s contractor may need to clear the area surrounding the meter box in order to allow access. Please trim plants and bushes and clear any obstructions from around the meter box prior to your meter install.
Q. Are there any health hazards associated with the new technology?
A. No. The equipment operates at a low-power radio frequency, comparable to a cordless telephone. All equipment operates in compliance with state and federal communication standards. Water meters are typically installed away from the house so potential exposure is very limited; the communication device only turns on for a fraction of a second per day (totaling approximately 2 ½ minutes per year).
Q. How does the radio frequency of the AMI communications device compare to other common household devices?
A. Information on radio emissions from AMI water meters as compared to other common household radio sources was excerpted from the Automated Water Meter Program Radio Frequency Assessment conducted by the San Francisco Public Utilities Commission.
The City's new customer water use portal, AquaHawk, is anticipated to be available for registration in late summer 2018. The customer water use portal is included with your water service. You will be able to use AquaHawk to monitor your hourly water usage and set and receive usage alerts.
Single-family residential customers will still have access to their monthly water use information on the WaterInsight portal until June 30, 2018.
Your new AMI meter will be installed by Professional Meters, Inc., (PMI), the installation vendor working on behalf of the City, or by City employees. The installer will have identification that shows he or she is a representative of PMI or the City. You do not need to be home if your water meter is outside and accessible.
Let family members or tenants know about the upcoming installation and provide safe access to the water meter, generally located in your driveway or near the sidewalk, by:
The City is committed to minimizing impacts and keeping you informed about the project. Below are resources and additional information regarding the construction associated with the Water Meter Upgrade Project: