The goal of Information Systems & Communications Department is to provide internal computing resources to streamline the business function of each city department. Provide technical support, troubleshooting, and coordinate training for all city computers and their associated users and applications. Maintain the city’s website to allow the public access to city systems and services at their convenience. Maintain the city’s internal technical systems (servers, switches, routers) and the city’s GIS systems. Manage the city’s phone systems (desk and mobile) and the public safety radio system. Oversee the city’s duplication, mail, and shipping operations.

• Full services support for all departments including public safety
• Systems analysis and design – Internal Consulting
• Computer systems, support, administration, and backup
• Centralized technology purchasing
• Telecommunications coordination/management/billing (VoIP, Mobile and Radio)
• Enterprise desktop application support
• Enterprise solution applications support including but not limited to SunGardPS, Lucity, RecTrac, and other enterprise applications
• Computer network administration
• Geographic Information Systems (GIS)
• Coordination of specialized computer training
• City centralized duplication/mail/shipping services