Parking Portal Help

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If you would like to purchase more than one permit, please follow these instructions:

It is important that you read the instructions on each page as you go through the permit purchase process. On the Select Permit and Permit Agreement page you will see the following information in red that reads:

"You may only choose one selection below, if you address allows it, you will have the ability to purchase addition permits on the “View Cart” page".

When you come to the View Cart page, you will find instructions in red that reads:

"If you want to add additional permits to your account, click on "Permits" and then "Get Permits" in the top navigation bar to make a selection".

 

Vehicle plate changes to an existing X Commuter or Residential Permit:

If you need to change what vehicle is attached to existing permit, follow these step by step instructions.

1.      Log into the parking account

2.      Click on Permits top left hand side of page

3.      Click on View Your Permits

a.      You will be provided a list of all active permits on your account.

b.      For vehicle information for the permit, click on permit number to display in the Permit Detail page. You can click the back button to return to the active permit list.

4.      Click on the permit number you will be making changes to.

5.      You will be directed to your Permit Detail Page.

a.      Scroll to bottom of page and click on Add Vehicles to Permit.

b.      A list of vehicles you have added to your account will be displayed. (If you are adding a new vehicle, skip to section c). 

 i.      Check the box next to that vehicle you are adding to the permit and click on the Add the Selected Vehicle button at the bottom of the list. 

ii.      You will be directed back to your Permit Detail page, at this time you should see the license plate you want to remove and the new license plate you are adding.

iii.      You must then click the Delete Button next to the vehicle you are removing from the permit.

iv.      The permit is now ready to use with the license plate number you changed to.

c.       To add a new vehicle, scroll down to the bottom of the Add Vehicles to Permit page and click on Add a New Vehicle button.

i.      You will be directed to the Register Additional Vehicle page. Fill in all required boxes and click Next

ii.      You can add the drivers name for your records or leave blank and click next.

iii.      You will be directed to the Add Vehicle to Your Permit page. Find the new license plate you added and check the box next to the plate. Click on the Add the Selected Vehicle button at bottom of page.

iv.      You will be directed back to your Permit Detail page, at this time you should see the license plate you want to remove and the new license plate you are adding.

v.      Click the Delete Button next to the vehicle you are removing from the permit.

vi.      The permit is now ready to use with the new license plate number you entered.